At Lawnmower Parts Distributors, we are committed to providing fast and reliable shipping for all our customers. Below you’ll find the details of our shipping policies, including shipping methods, costs, and delivery times. Please read this policy carefully to understand how we handle your orders.

1. Shipping Overview

We offer a range of shipping options for businesses within the UK. Shipping charges are calculated at checkout based on the order size, weight, and delivery location.

• Free Shipping: We offer free standard shipping for orders over £100 (excluding VAT) to addresses within the UK.
• For orders below £100 (excluding VAT), shipping charges will apply.

2. Shipping Methods

We provide the following shipping options for UK deliveries:

• Standard Delivery: Delivery within 3-5 business days.
• Expedited Delivery: Faster delivery options available at an additional cost. Delivery within 1-2 business days.

The specific shipping options available to you will be displayed during checkout, along with the associated charges (if applicable).

3. Shipping Costs

• Free Shipping: Orders over £100 (excluding VAT) qualify for free standard shipping within the UK.
• Shipping Charges for Orders Under £100: Shipping fees for orders under £100 (excluding VAT) will be calculated during checkout. The fee depends on the size, weight, and destination of the order.

4. Order Processing

• Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email serves as a receipt of your purchase and confirms that we have received your order.
• Order Processing Time: Orders are processed on business days (Monday through Friday, excluding public holidays). Please allow 1-2 business days for order processing before shipment.
• Dispatch Notification: You will receive a shipping confirmation email once your order has been dispatched, including tracking information (if applicable).

5. Delivery Times

• Standard Delivery: Estimated delivery within 3-5 business days after dispatch.
• Expedited Delivery: Estimated delivery within 1-2 business days after dispatch.
• Delivery times may vary based on your location, and we cannot guarantee exact delivery dates. Delays may occur due to factors outside our control, such as weather, strikes, or shipping carrier delays.

6. Delivery Address

Please ensure that the delivery address provided during checkout is correct. We are not responsible for any delays or issues resulting from incorrect or incomplete shipping information.

If you need to make any changes to your delivery address after placing an order, please contact us as soon as possible. If your order has already been dispatched, we may not be able to make changes to the delivery address.

7. Shipping Restrictions

We currently offer shipping within the United Kingdom only. At this time, we do not ship internationally.

8. Damaged or Missing Items

If your order arrives damaged or if you believe any items are missing, please contact us immediately at info@lmpd.co.uk or +44 78524 69683, and we will investigate the issue. In the case of damaged goods, please provide photos to assist with the claims process.

9. Undeliverable Packages

If a package is returned to us due to an incorrect address or because the carrier was unable to deliver it, we will contact you to arrange for re-shipment. Any additional shipping fees will be the responsibility of the buyer.

10. Return Shipping

• Return Shipping Costs: If an item is being returned due to a defect or error on our part, we will cover the return shipping costs.
• Non-Defective Returns: Return shipping costs for non-defective items are the responsibility of the buyer. For more information on our returns process, please refer to our Refund and Returns Policy.

11. Contact Us

If you have any questions about our shipping policies or need assistance with your order, please don’t hesitate to contact us:

Email: info@lmpd.co.uk
Phone: +44 78524 69683
Address: 4 Tullynasoo Rd, Kilcoo, Newry, BT34 5JD, NI